Bethany Village Retirement Community

What do you expect when you check-in to a fine hotel or resort? Do words like "comfort," "service," "safety" and "friendliness" come to mind? That is what’s known as the hospitality model. At forward-thinking continuing care retirement communities like Bethany Village, the hospitality approach is replacing a traditional medical model. I think this is great news.

My name is Dana Lynch and I am responsible for admissions to Bethany’s assisted living and memory-supported care accommodations. I am a strong believer in the person-directed philosophy that we have adopted because it is based on personal respect and resident choice. This means respecting choices and moving decision-making as close as possible to the resident.

My job is a perfect blend of social work, which is my career path; and social butterfly, which keeps me creative and on the go. I am also responsible for market outreach in the community which means I make connections with professionals, organizations and agencies with whom Bethany interacts on behalf of our residents.

Over the past seven years, I have become very proud of Bethany’s history and long-standing reputation for delivering compassionate and competent care and customer service. I try to uphold that reputation every day. It means a lot to me to know that a person has more information and power after talking with me than when he or she walked into my office. I know that even if Bethany is not the right choice for everyone, I have shared the information they need to make the best decisions. Families tend to appreciate that empowerment.

I live with my husband and two daughters (ages 7 and 8) in Centerville, Ohio…where Bethany Village is located. We like spending time together; we have a great time at Kings Island, a nearby theme park where we have a season pass. My girls and I enjoy watching the Food Network on television. Both kids like to cook, which is fun for all of us.